CONTACT, DIRECT TO THE DESK

Send us the notice, or just say hello.

The form goes straight to the Saarthi desk, a senior advisor reads every message, backed by the team behind it. For anything urgent, WhatsApp the desk; for everything else, the form or a quick call.

Reach the desk

CONFIDENTIAL · NDA ON REQUEST · ENGAGEMENT-LETTER-LED

Start a conversation

Tell us what is costing you right now, a notice, a leaking refund, books that will not close. We reply within one business day.

II.THE DESK, LIVE NOW
DESK · LIVE

Real desk, real hours.

LIVE · DELHI NCR--:--:-- IST
DESK STATUSMon-Sat · 10:00-19:00 IST

DESK · CONNAUGHT PLACE, NEW DELHI · 28.63° N · 77.22° E

III.AFTER YOU HIT SEND, FIRST 14 DAYS
ENGAGEMENT CADENCE

What happens after you hit send.

i.
Your message lands on the Saarthi desk

Straight to the desk, read by a senior advisor, not parked in a call-centre queue.

≤ 5 MIN
ii.
First written reply

A short read of your situation, the next questions, and the likely shape of the engagement.

≤ 1 BIZ DAY
iii.
30-minute discovery call

Confidential. We walk through the notice, the books or the brief, and tell you honestly whether it is in our lane.

DAY 2-3
iv.
Engagement letter & secure file handover

Scope, fee and timeline in writing. Files move over a secure link, never an email attachment.

DAY 3-5
v.
Work begins, advisor-signed

The first reply, draft or close lands in your inbox, written by the advisor on your engagement letter.

DAY 5-14
FAQ

Before you write in.

First written reply within one business day, usually sooner. Urgent notices sent on WhatsApp are triaged within 24 hours.

Yes. The 30-minute discovery call is free, confidential and without obligation. An NDA is available on request before you share anything sensitive.

Whatever you have to hand, notice number and date, period involved, sector, or just a plain-English description. Two lines are enough for us to point you to the right desk.